![]() Refunds for online orders will be returned to the payment method you used to purchase the item. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Hey, will this game be at this year's Essen SPIEL fair Maybe at the Lucky Duck booth It's not in the SPIEL '23 Preview Geeklist yet. Unfortunately, we cannot accept returns on sale items or gift cards. On purchasing these items, you understand that these items are sold as is. Items sold and labeled as used/ damaged/ defective are ineligible for return. We also do not accept returns for hazardous materials, flammable liquids, or gases such as (aerosol spray paints). TIDAL BLADES: BANNER FESTIVAL PRE-ORDER NOW Flags of all colors dance in the wind as Navirians converge to Trawl for the long-awaited Banner Festival. We do not accept returns for items such as Trading Card Game & Collectable Card Game product, opened Board Games, Comic Books and Graphic Novels, Pop! Figures, Statues, any Clearance product, and opened Hobby Supplies and Brushes. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.ĭue to the collectable nature of many of the items we sell, certain types of items cannot be returned. You can always contact us for any return question by emailing us at and issues ![]() To start a return, please login to your customer account, and use the "request return" feature from your order page. ![]() You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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